FREQUENTLY asked

Check the size guide and compare it with your measurements before you order. If you’re between sizes, contact us and we’ll help you choose the best fit.

Our activewear is designed for a performance fit. If you are between sizes, review the size guide and product fit notes before ordering. If you still need help, send us your measurements and we’ll help you choose.

We ship within The Bahamas. If you’re ordering from outside The Bahamas, contact us first so you can confirm whether shipping is available for your location.

We process orders as soon as we can. Timing can vary based on order volume and item availability. You’ll get updates as your order moves forward.

Order changes or cancellations are only possible before the order is processed. Contact us as soon as possible with your order number, and we’ll let you know if the update can still be made.

Once your order ships, you’ll receive a confirmation email with tracking details if tracking is available for the shipment. If you do not see it, check your spam folder or contact us with your order number.

You can pay three ways: PayPal (your PayPal balance or a debit/credit card), bank transfer (we email you our bank details; use your order number as the reference), or cash when you pick up your order or when it’s delivered.

Join free on the Rewards page and get 50 Stardust. Sign in before checkout to earn 1 Stardust for every $1 you spend on Stryda pieces. Every 10 Stardust is $1 off, just tick “Use my Stardust” at checkout.

As soon as we receive your payment.

Choose an amount on the Gift Card page and who it’s for. The gift card code is emailed as soon as payment is received. Enter the code at checkout; any unused balance stays on the card.

Use “Check a balance” on the Gift Card page.

Contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and help resolve it. See Shipping & Returns.

Wash activewear in cold water with similar colors and avoid harsh bleach. Use a gentle cycle and air dry when possible to help protect the fit, stretch, and fabric finish. Check the care label on each item for best results.

Some sold-out items may return. Check the product page for updates and watch for restock announcements. Join the Strydaverse list to hear first.

Message us on WhatsApp (+1 242-421-1278) or use our contact form and include your order number if your message is about an order. That helps us respond faster and get you the right support.